Ruckus switch not recognized after a power outage

[Cbaddy]

We had a power outage a few days ago and now my switch is showing as disconnected.  I saw other posts about the partition, but I'm not sure how to proceed since I can't ssh into the switch (IP address isn't responding).  I've tried power cycling a few times with no help.  Ruckus customer service has been no help and I'm not super technical. 

There are about 20 or 30 neighbors that all have the same problem as per our community facebook group.  Ruckus please help!

[Imran_ruckus]

Hi @Cbaddy 

Greetings!!!

Thank you for the response and the response.

Apologies for any inconvenience.

To avoid these issues, we suggest you Upgrade your RUCKUS ICX-7150-C12P Switch as it is on a very old Non-UFI version 08090d.

Also, please share the output of the below commands to check the current configuration and assist you in upgrading the Switch.

Please share the output of the below commands.

enable 

show version

show flash

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.