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Ruckus switch not functioning with ATT fiber internet.

karthikv9
New Contributor

I moved into lennar home last year. I had Comcast Xfinity internet last year. It was working well when the router/modem combo (Netgear C7100). I got great internet in all three floors, thanks to the WAPs. I then upgraded my router/modem to Netgear Nighthawk. The internet was not great then.

Later, I moved from Comcast Xfinity to ATT fiber. Now, the ATT fiber internet from it's gateway is great. But, I am not getting great internet when I connect it to the Ruckus switch. The internet is very intermittent. I am not sure if I have to reset the switch or WAPs. Can anyone please guide on what has to be done in this case? 

1 ACCEPTED SOLUTION

Hi @karthikv9

Please run the following commands to solve the issue.

Enable

copy flash flash secondary  ( try many times if it fails  ) 

Boot system flash secondary yes

What this is going to do is copy the SPS image in the secondary flash by re-flashing both images in SPS which will prevent the Switch from having to use 'SPR' routing code.

How to Fix Routing code issues on Lennar Home users

Here is a guide that have a better explanation : 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

 

Best regards,

Jayavidhya

Lennar Home Community

 

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