Ruckus showing wifi but cant connect

[Craggs69]

Can someone please assist? We had a power outage after a storm, and I have many home devices connected to the Ruckus. I have followed all the reset procedures, and all green lights are on. However, the Ruckus can detect the Wi-Fi signal, but the connection wheel keeps spinning and won't connect.

I have a Frontier unit, and the Wi-Fi is working fine, but all my Amazon home products operate through the Ruckus. Can someone offer a solution, please?

[Imran_ruckus]

Hi @Craggs69 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Craggs69 

Greetings!!!

I trust this message finds you well.

I kindly request an update on my previous private chat.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community