08-01-2023 01:45 PM
I had a power outage and now My ruckus is not working. It has been over a year. I do not know how to get the system back up or whether it’s a faulty system. I reached out in this forum in March and did all the steps I was given but it is still not working
please advise
08-02-2023 05:46 AM
Hi @Mahtani
Thanks for your response.
If the resetting process doesn't work, we need to perform a software recovery.
Here is the quick guide to perform software recovery.
How to perform a Software recovery on an ICX7150 switch
Ruckus ICX Recovery Load boot code from boot monitor
https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s
Note: after fixing the issue of the Switch been stuck in boot mode, please perform an upgrade to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, so perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.
1.Upgrade a Switch ICX-7150-C12P using a USB flash drive
2. Upgrade a Switch ICX7150-C12P via TFTP
3. Upgrade a switch via Web GUI (ICX7150 Switch)
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
08-02-2023 06:50 AM
Hi @Mahtani
If the resetting process doesn't work, we need to perform a software recovery.
Here is the quick guide to perform software recovery.
How to perform a Software recovery on an ICX7150 switch
Ruckus ICX Recovery Load boot code from boot monitor
https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s
Note: after fixing the issue of the Switch been stuck in boot mode, please perform an upgrade to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, so perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.
1.Upgrade a Switch ICX-7150-C12P using a USB flash drive
2. Upgrade a Switch ICX7150-C12P via TFTP
3. Upgrade a switch via Web GUI (ICX7150 Switch)
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
08-02-2023 05:47 AM
I rebooted the device 10 hours ago and I have multiple Amber lights flashing. Ruckus device is still not working. Should I try to reboot again? Please advise
08-02-2023 05:20 PM
You have to have a computer science degree to do all these steps. I had my neighbor help and went thru all the steps but the ruckus device is still not working
please advise
08-03-2023 05:43 AM
Hi @Mahtani
Please let us know whether you have tried the software recovery steps or not.
If yes please share the screenshot of the error you are getting while following the steps.
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community