Ruckus interrupted

[Dipcat1]

hi. Every so often my ruckus disconnects from the WiFi. And all connected devices need to be added again. How can i fix that issue so that it doesn’t happen.  Thank you

[Dipcat1 · Accepted solution]

Hi Imran - it was extremely difficult to find where to reply to you

that said. Thank you for your email - it was not helpful at all

i disconnected my ruckus and now use my Xfinity modem

i understand that lennar ruckus is no longer supported by lennar - it is very important to me to have support

thank you,

Cathy

[Imran_ruckus]

Hi @Dipcat1 

Greetings!

Thank you for your prompt response. 

I apologize for any inconvenience this may have caused.

I am here to assist you in the most efficient manner. Could you please provide the requested picture? You can easily share it by replying to your post on the community forum, as illustrated in the screenshot below.

If you have any questions or need further clarification, please do not hesitate to reach out.

Thank you once again for your patience.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

[Dipcat1 · Accepted solution]

Thank you for your response - i no longer use ruckus

[Imran_ruckus]

Hi @Dipcat1 

Greetings!

Please use the private chat option to respond so we can proceed further. For your reference, I have included a screenshot below.

Thank you once again for your patience and understanding.

Best regards,

Imran Sanadi 

RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Dipcat1 

Greetings!

Please use the private chat option to respond so we can proceed further. For your reference, I have included a screenshot below.

Thank you once again for your patience and understanding.

Best regards,

Imran Sanadi 

RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Dipcat1 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community