Ruckus icx 7150-c12p slow after power outage

[Eddie]

Posting again under the Lennar Homes section.

My Ruckus switch is slow after a recent power outage. Finding help to fix this has been extremely frustrating. And all "solutions" on these "help" pages require downloading software to then track down IP addresses and start entering code. There HAS to be a fix for the average Lennar home owner. Send me a new one that works properly. I do know how to send and receive items in the mail. But plugging into the box with a cat6 cable and entering code is not my bag. We're going on a week now with the disabled internet. 

Please provide an easy solution.

[Eddie]

It's 10:30 pm and the Tech has exhausted all resources. The switch IP cannot be accessed. It is disconnected and cannot be reached. The dashboard cannot reach it. He was not able to access it from the USB to C connection. Please send a new unit.

[Eddie]

please do not stop responding, this issue is still open. My switch is not responding on the dashboard and we cannot connect to it. 

[Jayavidhya]

Hi @Eddie 

Based on your description we could see that the ports are in online, however please confirm the static IP configuration status in your computer.

Best regards,

Jayavidhya

Lennar Home Community
 

[Eddie]

How do I confirm the static IP address on my computer?

[GrantG]

Hi Eddie -- I would be very technically challenged to do all Imran notes below.  But what I did was unplug my Ruckus switch AND took all the ethernet wires out for about 30 seconds.  It seems to have rebooted properly and my internet speed is much better.  Let's see how the next 24 hours goes.