Ruckus device on Ceiling stuck on far right button-blinking green

[Mometo2]

The PWR and CTL are blinking green but not progressing. Green light on back of device is on and constant. 

[Imran_ruckus]

Hi @Mometo2,

Thank you for your response.

It's just connecting to the Wi-Fi network broadcasted from the RUCKUS Access Points. 

If you continue to encounter difficulties following the provided steps, I recommend seeking assistance from an external technician.

Thank you once again for your patience and understanding.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

[Mometo2]

Yes, it appears the internet HDMI ports are working. I have my computer connected to one. 

[Imran_ruckus]

Hi @Mometo2 

Thank you for the response.

As per your response seems like you are trying with Wired Internet connectivity with an ethernet cable.

As mentioned previously, Additionally please check for the RUCKUS Access Points Wi-Fi network that you previously used to connect to the Internet. Please note that this network is NOT "configure.me."

Once you’ve had a chance to verify, kindly let me know.

Thank you once again.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Mometo2 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Mometo2 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community