Ruckus device on Ceiling stuck on far right button-blinking green

[Mometo2]

The PWR and CTL are blinking green but not progressing. Green light on back of device is on and constant. 

[Mometo2]

I uploaded the pictures you requested

[Mometo2]

 

 

 

 

[Imran_ruckus]

Hi @Mometo2 

Greetings!!!

Thank you for the response and the information you shared.

As per the light status of the RUCKUS ICX-7150-C12P Switch and the R510 Access Points, they seem to be in a normal status.

I see from the picture you shared, seems like the ethernet cable which is coming from the ISP’s (Internet Service Provider’s) Router or Modem/Router combo is plugged into the wrong port on the Switch panel. It must be plugged into any 1 in-12 ports as shown in the below screenshot. Please unplug the ethernet cable and plug it into the correct port and Reboot (Unplug and plug from the power outlet) your ISP Router. Try to connect to the Internet via Access Points Wi-Fi Network.

Please confirm and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Mometo2]

  is this correct? I unplugged it from the power source and plugged it back in 

[Imran_ruckus]

Hi @Mometo2 

Thank you for the update.

Could you please now try to connect to your RUCKUS Access Point's network and check if you are able to access the Internet?

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.