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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Ruckus and AP keep turning off

ebalele
New Contributor

‎04-19-2026 02:48 AM

Hi. 

I've had to reset my AP access points multiple times. Is there a way to fix it? I unplug the ruckus and the lights come back on but go away after a few minutes, I'm not sure why they keep going out. 

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21 REPLIES 21

Imran_ruckus
Community Manager
Community Manager
In response to ebalele

‎05-11-2026 05:45 AM

Hi @ebalele 

Greetings!

Please use the private chat option to respond so we can proceed further. For your reference, I have included a screenshot below.

Thank you once again for your patience and understanding.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

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Imran_ruckus
Community Manager
Community Manager
In response to ebalele

‎05-12-2026 01:00 PM

Hi @ebalele 

Greetings!

I’ve raised an RMA case and sent you a private message with the RMA details. You will receive further notifications from the RMA case. 

Please check and let me know if you have any questions.

Thank you once again for your patience.

If your issue has been fully addressed, please click the Kudos button and mark the responses as an Accepted Solutions.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

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