Ruckus and AP keep turning off

[ebalele]

Hi. 

I've had to reset my AP access points multiple times. Is there a way to fix it? I unplug the ruckus and the lights come back on but go away after a few minutes, I'm not sure why they keep going out. 

[Imran_ruckus]

Hi @ebalele 

Greetings!

Please use the private chat option to respond so we can proceed further. For your reference, I have included a screenshot below.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @ebalele 

Greetings!

I’ve raised an RMA case and sent you a private message with the RMA details. You will receive further notifications from the RMA case. 

Please check and let me know if you have any questions.

Thank you once again for your patience.

If your issue has been fully addressed, please click the Kudos button and mark the responses as an Accepted Solutions.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support