11-18-2024 08:38 PM
I recently had a power surge in our neighborhood and ever since then my access point haven’t been working. Also tried resetting the modem but still no luck. How do I go about this problem pls or can we do replacement with warranty please.
Solved! Go to Solution.
11-19-2024 09:14 AM
Currently have 2 access points and seems like all lights for the modem is on as well and everything plugged in just the same and when it was working!
12-04-2024 04:07 AM
Hi @Tagipo
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
12-06-2024 04:04 AM
Hi @Tagipo
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
12-09-2024 05:22 AM
Hi @Tagipo
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community