Ruckus access point will not go beyond 100mbps. How do I increase it back to 1000mbps.

[Antoniobaker09]

I've recently noticed that one of my access points will not push out any wifi pass 100mbps, while my other one upstairs shows 1000mbps. I've always called the customer service line and they always increased it back to 1000mbps. How do I increase the speeds without causing any complications? This is causing my downstairs TV's to buffer due to low speeds.

Thank you,

[Antoniobaker09]

[Jayavidhya]

Hi @Antoniobaker09 

Please try the most common username and passwords ( This is key sensitive so please include capital letters )  

Username:admin password: Ruckus! 

Username:admin password: Ruckus1

Username:admin password: Lennar

Username:super password: sp-admin

Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...

Best regards,

Jayavidhya

Lennar Home Community

[Antoniobaker09]

None of those usernames or passwords work. Whats the next option? Can you perform a system check if i give you access to my system?

[Jayavidhya]

Hi @Antoniobaker09 

Thanks for your reply.

If default credentials do not work, please follow the below steps to reset the Password on the ICX-7150-C12P Switch

Please follow the below guide to perform password recovery.

Password Recovery on a Ruckus ICX Tutorial video

https://www.youtube.com/watch?v=XJS28DWbHM4

Recovery Process

1. Console access to the switch.

How to console in the ICX-7150-C12P

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

2. Reboot the switch with the console cable attached and press "b" until the following is displayed.

3. Using the following commands to remove the password

• no password
• boot

4. Set new password commands.

Enable

config t

username super password pass

Where super is the username and pass is the password

Wr mem

exit

Reload

Are you sure? (enter 'y' or 'n'): y

Best regards,

Jayavidhya

Lennar Home Community