Ruckus - Unstable Internet - Page 2 - RUCKUS Community Forums

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

Hello,

I have a Ruckus wifi setup which came with Lennar home and over a month or so, my internet is not stable. Not able to access internet on multiple devices. If I power cycle it works on a device, but after a day or two, some other device will not connect to internet.

I have the Internet provider came and inspected and signal strength is proper from the modem.

The below thread explains a similar issue.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

I tried to follow , but the main issue is I am not able to login to the device using the admin account. If I reset it as mentioned in this Video, what setup I have to do and how? This video says to reset, but doesn't explain about how to access the logs which is showing in that.

https://www.youtube.com/watch?v=6jHMTdo_hK4

If I reset it, is there any easy way to setup again? Do I need to know anything about Boot Partition and all those? Is there a way to figure out the booting config is messed up from the device itself?

I have a Ruckus Unleased iPhone app. Can I use that for the setup?

1 REPLY 1