Ruckus Unleashed app doesn't fully function

[dreflorida]

I have moved into a previously owned home that has a ruckus ICX7150 router and 2 APs. This is my first time using these devices. I have been trying to set them up. I factory reset the master AP and am now trying to activate it using the Unleashed app. The app shows two APs active but the router switch shows "pending" and "no connected devices". When trying to access the switch I'm prompted to enter a username and password. I've tried every combination found at (https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...) and when entered the the app simply loads me back to the previous page with no response whether the user and password were correct or incorrect. I'm unsure what to do now as far as activating the switch to provide internet to the APs goes.