Ruckus Switch not working

[Nico]

After a power outage my Ruckus switch stopped working and need to be replaced

[Imran_ruckus]

Hi @Nico 

Thank you for the response.

Video is a part of software recovery process.

Below is the Guide Link to perform the Software recovery process explained step-by-step:

Please refer to the below guide and Video link: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Nico]

this link is not working 

https://bitbucket.org/phjounin/tftpd64/downloads/

also I can find this file

mnz10115.bin

[Imran_ruckus]

Hi @Nico 

Greeting!!!

Thank you for the response and the update.

If that link is not working, please, use the 2nd link mentioned in the same guide (Also sharing it below)

Second Link for TFTP 64: https://github.com/peacepenguin/tftpd64/releases

Please follow the download link and file folder to get mnz10115.bin

 

You should copy the 2 files as mentioned in the below screenshot. (Also described in the guide)

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Nico]

the link still not working.. and I don't see any second link..this is ridiculous I am having issue with my switch for 5 days now and you guys are keep sending stuff that doesn't work.

we need to setup a call and go through the step over the phone or just replace the device..

Don't tell me stuff like you can only support via this forum..I want my issue resolved that's all

[Imran_ruckus]

Hi @Nico 

The first link works.

https://bitbucket.org/phjounin/tftpd64/downloads/

Pleas try it.

Thank you.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.