09-04-2023 07:38 AM
After a power outage my Ruckus switch stopped working and need to be replaced
Solved! Go to Solution.
09-05-2023 05:14 AM
09-07-2023 02:33 PM - edited 09-07-2023 02:55 PM
Hi @FortunatoX
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
Hope you are doing well
If resetting with a paper clip doesn’t work, we have to proceed with the software recovery process as described in this post previously.
As this case is raised by @Nico
If you have any other queries, please raise your post in the 'RUCKUS Lennar Support' Community forum, to avoid confusion in this post thread.
Thank you again for understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
09-07-2023 03:16 PM
is that anything that I have to do from my side??
09-07-2023 03:16 PM
my switch still not working
09-07-2023 04:09 PM
Hi @Nico
Greetings!!!
As mentioned in one of my previous posts, we must proceed with the Software recovery to the Switch, when reset doesn’t work.
Please refer the guide shared previously and perform the software recovery to the Switch and let me know if you stuck at any point of the process.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
09-07-2023 04:51 PM
which software should I use to check if the system boot up and perform the update as shown in the video