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Ruckus Switch not working

Nico
New Contributor III

After a power outage my Ruckus switch stopped working and need to be replaced

1 ACCEPTED SOLUTION

Nico
New Contributor III

here is the front panel

20230905_071141.jpg

View solution in original post

24 REPLIES 24

Hi @FortunatoX 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well

If resetting with a paper clip doesn’t work, we have to proceed with the software recovery process as described in this post previously.

As this case is raised by @Nico

If you have any other queries, please raise your post in the 'RUCKUS Lennar Support' Community forum, to avoid confusion in this post thread.

Thank you again for understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Nico
New Contributor III

is that anything that I have to do from my side??

Nico
New Contributor III

my switch still not working 

Hi @Nico 

Greetings!!!

As mentioned in one of my previous posts, we must proceed with the Software recovery to the Switch, when reset doesn’t work.

Please refer the guide shared previously and perform the software recovery to the Switch and let me know if you stuck at any point of the process.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Nico
New Contributor III

which software should I use to check if the system boot up and perform the update as shown in the video