Ruckus Switch is Faulty

[rajaprathap1]

Hi,

I was sent a switch for the Faulty Ruckus switch and RMA for the case # 02180308.While I new switch is connected and AP's has power I also need to know what the process to send back the faulty switch.I don't see shipping label sent for me to send my faulty switch.Pls let me know the process to send the faulty switch and send me the shipping label for the same.

[rajaprathap1]

Imran & Pinky was the Tech who was working with me on this case.hence need their support on priority