Ruckus R720 Solid green power light blinking green ctl light

[David101019]

I cant get my ruckus ap to do anything. The ssid has a password and the serial number doesn't work. Ive reset it 6 times now and ot does the same thing everytime. Ive got it powered through poe and the 1gb ethernet port will not work. Also there are no lights flashing in the 2.4g or 5g

[David101019]

The pwr light is solid green and the ctl light is blinking

[Imran_ruckus]

Hi @David101019 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering connectivity issues with RUCKUS Access Points.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

To better assist you, could you please provide the following information:

1. Can you confirm if your RUCKUS setup was previously operational, and if there were any power outages before the issue began?
2. When your switch is connected to the outlet, do you observe any illuminated lights (amber or green)? Kindly describe which lights are visible. Additionally, please provide a photo showing the status of the lights and the full switch panel with cable connections to the switch ports.

Please log into your RUCKUS Account before uploading these photos/screenshots.

Please help me with the above queries and should you have any further questions or concerns, feel free to reach out. 

We appreciate your cooperation and look forward to resolving this matter for you promptly.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support