07-20-2023 10:07 AM
I am having an issue of the Ruckus R510 APs rebooting (cycling off and on) multiple time per day, random time frames. I have power cycled the modem and switch and rest the APs but still cycling. It just ran for 2 and 1/2 hours and now just rebooted. The system rebooted for about 10 minutes and then cycled again.
The switch is a ICX 7150-C12P. The lights that are on are the Port Link Status, System Status and Power. All are green.
On the APs, the Pwr, 2.4G and 5G lights are green. Sometimes the CTL is green.
I am not sure where to get the current version of the Unleashed system.
07-20-2023 11:24 AM
Okay. I was able to upgrade the firmware to 200.14.6.1.199.
07-20-2023 11:42 AM
APs are still cycling ...
07-20-2023 12:00 PM
Hi @cwdarnell
Thank you for the response and the update.
Please check if both of your Access Points are upgraded to the same version?
Also please share the screenshot showing the below information.
Please check and confirm and let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
07-20-2023 11:43 AM
Hi @cwdarnell
Thank you for the response and the update.
Could you please let me know if you are still seeing Access Points rebooting randomly after upgrading to 200.14.6.1.199?
Please check and confirm and let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
07-20-2023 12:11 PM
Yes. Both upgraded to 200.14.6.1.199 and yes, they are still rebooting.