Ruckus R320 access point no power

[evillalp]

I haven't had power on my access point for about a month. All the lights on the switch are green but the access point has no power. I have gone through the steps you provided online, I have the IP address. I tried to enter the IP address through the CLI and I get an error message saying that the password is incorrect. What can I do now?

[Imran_ruckus]

Hello @evillalp 

Greetings!

Thank you for reaching out to RUCKUS Lennar Home Community.

I hope this message finds you well.

I have noted your recent post on the Lennar forum regarding the Ruckus R320 Access Point power issue. Rest assured, I will continue to assist you within the same thread.

Here is the link for reference: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-R320-Access-Point-no-...

Thank you once again for your understanding and cooperation.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community