Ruckus R150 5ghz disabled, nothing connects

[borokkuei]

While troubleshooting some connection issues (Ring doorbell, Brother printer, etc) I noticed that our SSID was not being seen by these devices. I know Ring requires a 2.4ghz connection, so I disabled the 5ghz only. However, now nothing can see the SSID, including my phone and laptops. Is there a way to reconnect to the R150 APs and reenable the 5ghz?

[Imran_ruckus]

Hi @borokkuei 

Greetings from RUCKUS Lennar Home Community.

Thank you for reaching out to us. 

I hope you are doing well.

Based on the description provided, it seems that you are experiencing issues with the 5GHz radio Wi-Fi network via RUCKUS Access Points.

To address this concern and mitigate potential wireless interference, I recommend creating a new WLAN/SSID and setting up separate 5GHz and 2.4GHz networks from your Unleashed Access Point. This can help optimize your Wi-Fi performance.

For detailed instructions on creating a new Wireless WLAN/SSID, please refer to the following link:

Creating a New Wireless WLAN/SSID: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Creating-a-New-Wireless-WLAN...

Additionally, you can watch a video tutorial for further guidance:

Video Tutorial: https://www.youtube.com/watch?v=eSl_8rs1QnU

Please feel free to reach out if you have any questions or require further assistance.

Thank you for your patience and cooperation.

Best regards,

Imran Sanadi 

RUCKUS Lennar Home Community