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Ruckus R150 5ghz disabled, nothing connects

New Contributor

While troubleshooting some connection issues (Ring doorbell, Brother printer, etc) I noticed that our SSID was not being seen by these devices. I know Ring requires a 2.4ghz connection, so I disabled the 5ghz only. However, now nothing can see the SSID, including my phone and laptops. Is there a way to reconnect to the R150 APs and reenable the 5ghz?



Hi @borokkuei 

Greetings from RUCKUS Lennar Home Community.

Thank you for reaching out to us. 

I hope you are doing well.

Based on the description provided, it seems that you are experiencing issues with the 5GHz radio Wi-Fi network via RUCKUS Access Points.

To address this concern and mitigate potential wireless interference, I recommend creating a new WLAN/SSID and setting up separate 5GHz and 2.4GHz networks from your Unleashed Access Point. This can help optimize your Wi-Fi performance.

For detailed instructions on creating a new Wireless WLAN/SSID, please refer to the following link:

Creating a New Wireless WLAN/SSID:

Additionally, you can watch a video tutorial for further guidance:

Video Tutorial:

Please feel free to reach out if you have any questions or require further assistance.

Thank you for your patience and cooperation.


Best regards,

Imran Sanadi 

RUCKUS Lennar Home Community