Ruckus Not Working

[Danielle31491]

Hello,

There was a storm that came through and knocked the Ruckus out. Since then, it has not been working properly. I have rebooted it several times and still no improvement. Will need further assistance. 

[Vásquez_Fer]

Hi @Danielle31491 

Please, do not do any procedure that we have not recommended, my co-worker suggested you to fix the problem of the routing code

Please read really carefully the following guide :

Make sure to have just one access point connected to the ICX-7150-C12 ( disconnected from the Ethernet port the rest of them  ) , that access point that you keep connected is the one that you are going to work on the factory reset.

Physical Factory Reset an Access Points Ruckus

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

Ruckus Unleashed Set-up using your Mobile

 https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usi...

Best Regards 

Fernando Vasquez