Ruckus Not Working

[stanleynichols]

Hello!!  There was a storm that came through and knocked the Ruckus out. Since then, it has not been working properly. I have rebooted it several times and still no improvement. Will need further assistance. 

[Jayavidhya]

Hi @stanleynichols

1. Connect the computer to the ISP router with the ethernet cable. Run the speed test, and confirm if your speed is stable and search for websites,  make sure you have no issues.

2.  On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on? 

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

3- Make sure it is plugged into a well-known outlet/power source

4- Are the Access Points R510 powering up? 

5- Are you having any connectivity issues like webpage not loading or slow connectivity.

Best regards,

Jayavidhya

Lennar Home Community.

[katiemitz]

I am experiencing the same issue!!  Please help.

[Yarenis]

Hi @katiemitz

Please open a new post.

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community