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06-29-2025 09:30 AM
Hi,
I recently moved to a Lennar pre-owned town house (built year 2021). It has ruckus network system (switch + 3 APs) that I've been trying to configure but couldn't do so far. The home internet is provided by AT&T.
Ethernet switch: ICX-7150-C12P
Access point: R510 series
I didn't do any factory reset yet, so just wanted to share the status of switch and APs before performing reset. From unleashed app or web, I cannot find configure.xxx ssd. Please let me know which device needs reset.
switch:
2nd Floor AP:
1st floor AP:
ground floor AP:
07-14-2025 05:31 AM
Hi @mshrivas
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Thank you.
Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support
07-16-2025 05:54 AM
Hi @mshrivas
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Thank you.
Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support
07-18-2025 05:23 AM
Hi @mshrivas
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support
09-13-2025 09:25 PM - edited 09-13-2025 09:27 PM
Hi Imran,
After the recent power outrage, I experienced slow wifi. I did reset on ICX switch. I could open the IP address assigned to the ICX, however, no login/password worked. I tried all the combinations from the default/commonly used credentials. In the unleased app, the ICX shows connecting but the ICX firmware is not supported. Can you please help me fix this? I have MAC laptop but not windows, so please suggest me steps accordingly.
09-15-2025 05:05 AM
Hi @mshrivas
Greetings!!!
Thank you for contacting the RUCKUS Lennar Home Community.
I hope this message finds you well.
This case has been closed. Kindly raise a new case or post with a detailed description of the issue so we can assist you further.
Thank you for your understanding.
Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support
