cancel
Showing results for 
Search instead for 
Did you mean: 

Ruckus Icx 7150-c12p - no power to ring doorbell

Markle
New Contributor

I have a Ruckus ICX 7150-C12p installed in 2021.   I went online and set up the warranty and created accounts and even downloaded the app Unleashed.   I recently lost power to my Ring Doorbell.   My wifi extender is still working and blinking green, but for some reason I am not getting power to the Ring.   When I went to log into my account on through the unleashed app, it says "You need to be connected to an Unleashed network for remotely managing it.  Do you wish to go to settings and select the right network?".   I say yes and it brings me to setting where I choose "local network" and nothing happens.   I tried to go on-line to log into Ruckus and it says I don't have an account?!?!   I'm confused and need help getting my ring back up and running.

3 REPLIES 3