11-20-2022 11:20 AM
I have disconnected the power, let it sit for an hour and plugged it back in hoping it would reboot, but it is no longer powering any of my homes smart devices.
My wife and I both work form home and depend on the WAP to reach our home offices. So, this is a critical issue that effects our ability to provide for our family.
Your quick response will be greatly appreciated.
11-20-2022 11:27 AM - edited 11-20-2022 11:27 AM
Reading other post and it sounds like it will need to be replaced. Please advice me on how to make that request.
11-20-2022 11:39 AM
Hi Randy,
Are you in a Lennar home that had a power outage which took out your Ruckus devices? Our Verizon internet continues to work but all the Ruckus units are dead on all floors. Unplugging power did not work. Is that your issue as well? What did you learn as a solution? Thanks!
11-20-2022 11:53 AM
Yes. I am a Lennar Home Owner, but it wasn't caused by a power outage. It just stopped sending power to the connected devices. I've tried a power reboot multiple times, but nothing has changed.
No solution yet
11-20-2022 12:27 PM
Bummer, I hope you get it worked out. I will post here tomorrow and see if someone from Ruckus replies. Do you know which contractor would even be involved with this kind of issue. I suppose it depends on where you live. We are in Maryland.