Hope you are doing well !
Ruckus does not provide internet services, basically Ruckus devices distributes the internet from your 'ISP' internet service provider through the Ruckus Switch and wireless Access point.
If you want to make sure the service is down, connect your PC to your local router (ISP)
I leave you a guide with the most common setups for home users of Lennar
Most common Setups for Lennar homes users