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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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New internet service

Mhardt1
New Contributor

‎11-22-2022 07:47 AM

Hi, I recently switch internet providers and I was told I need ruckus support to switch over the system in my Lennar home to make it work. Please contact me ASAP as we do not have any internet service and I am supposed to be working remotely from home. 

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Vásquez_Fer
Moderator
Moderator

‎11-22-2022 07:53 AM - edited ‎11-22-2022 07:53 AM

Hi @Mhardt1 

Hope you are doing well ! 

Ruckus does not provide internet services, basically Ruckus devices distributes the internet from your 'ISP' internet service provider  through the Ruckus Switch and wireless Access point.

If you want to make sure the service is down, connect your PC to your local router (ISP)

I leave you a guide with the most common setups  for home users of Lennar

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Best Regards 

Fernando Vasquez 

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