RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
08-10-2023 11:34 PM
Recently moved into a lennar home, setup att fiber. Theres connection through the wired connection and wireless connection but it is very slow. The speeds are showing upwards of 500+ but when browsing online, clicking on websites it never really load, sometimes it gives an error saying it (failure to load because it took too long). I setup the two aps through the unleashed app, I noticed that the switch on there was red and it said (pending - No IP), so then I checked the browser UI and find that the switch is disconnected and there's no IP address. to configure you have to enter an IP address. IS there a way where I can completely wipe everything and setup it up again as new because I also don't have log in information for the switch as the older owners did not leave it behind?
