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Ruckus - ICX Switch is Pending to join, no internet.

jags
New Contributor

Ruckus APs are connected, but no internet. ISP wireless have been tested and is working fine. ICX Switch i sin Disconnected status, with status 'ICX Switch is Pending to join' with no IP.

1 ACCEPTED SOLUTION

Hi @jags 

Thank you for the response and the information you shared. 

This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.

As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the below screenshot. 

Please Enter the below commands in CLI to fix this issue:

Note: Hit Enter to accept each command 

enable

copy flash flash secondary 

boot system flash secondary yes 

Example: 

VIDEO LINK AS REFERENCEhttps://www.youtube.com/watch?v=Eem1IBgYaWc

ICX7150-24P Router>enable (hit enter to accept the command) 
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished) 
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)

Please let me know if you have any queries in this regard.

NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

View solution in original post

28 REPLIES 28

No admin/super credentials are working. Getting login failure.

jags
New Contributor

Can I get quicker help on this car it’s impacting my work 😞

Hi @jags 

Thank you for the response and the information you shared.

Could you please try to log in to the Switch using the default credentials mentioned below? 

Username: super

Password: sp-admin

If the above credentials don’t work, you can try below default credential combinations below as well.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

I tried all combinations, it’s saying login failed.

Hi @jags 

Thank you for the response and the update.

If any of the  credentials doesn’t work, please try to factory reset the RUCKUS ICX-7150-C12P Switch as described in below VIDEO and once you perform the reset try to login with the default credentials again.

VIDEO link: https://www.youtube.com/watch?v=6jHMTdo_hK4

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.