Ruckus ICX 7150 not working after power outage

[crazy007]

My Ruckus ICX 7150 is not working after power outage. I tried to boot it by connecting my device to laptop but no luck. 

[crazy007]

I had tried resetting it for 15 times but no luck. 

I had executed software recovery steps till the Putty COM3 screen. I am getting error when trying to connect to COM3

[Imran_ruckus]

Hi @crazy007 

Greetings!!!

Thank you for the response and the update.

Could you please share a picture showing the software recovery cable connections between the Switch and Laptop. Also, please share a screenshot of the Device Manager showing the COM ports information.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[crazy007]

Here are the requested pictures

[Imran_ruckus]

Hi @crazy007 

Greetings!!!

Thank you for the response and the information you shared.

Could you please double-click on the devices highlighted in the below screenshot and see what it shows? Also please help us with the screenshot of the same.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.