Ruckus ICX 7150-C12P switch restarting

[mhorst]

My Ruckus system stopped working about three days ago. It continuously turns off approximately every twenty minutes. The Ruckus lights go off completely and then turn back on, repeating this cycle throughout the day.  The WAPs that are connected to the switch turn off during these events too since they are PoE so my entire home wifi network drops.

I have been living in my Lennar home since 2019, and this is the first time I have experienced this issue.  I work from home so having a stable internet connection is essential for my job.

I have followed the instructions posted here (Fixing RUCKUS ICX-7150-C12P Switch stuck on boot mode with an amber/orange light on the "SYST" and a...) for both the power cycle + reset button and attempting to connect via the serial console port but the port is unresponsive.  

I would greatly appreciate your assistance in resolving this issue as soon as possible. Please let me know if you need any additional information from me.

Thank you for your prompt attention to this matter.