Ruckus ICX 7150-C12P stuck in “Boot Mode” (amber SYST and green PWR) no power to AP.

[JBaker]

Ruckus ICX 7150-C12P stuck in “Boot Mode” (amber SYST and green PWR) no power to AP.

Attempted numerous resets (remove and return power).

• Returns to amber SYST and green PWR.

Attempted “factory reset”s (Remove power from the switch; Press and hold the Reset button while applying power to the switch; After all the system LEDs flash amber, release the Reset button).

• The system LEDs continue to flash amber for 30 minutes before retry.
• Retry: The system LEDs continue to flash amber for 6+ hours.

Successfully “consoled” into switch and ran “powercycle”

ICX7150-Boot>powercycle

Ruckus Wireless Bootloader: 10.1.15T225 (Jan 30 2019 - 23:08:47 -0800)

Booted from partition 1

DRAM:  Validate Shmoo parameters stored in flash ..... OK

ICX7150-12 (POE), PVT1

SYS CPLD VER: 0x4 Released Ver: 0xa

Writing Shmoo values into flash .....

device 0 offset 0xbfe00, size 0x200

device 0 offset 0x0, size 0xc0000

Enter 'b' to stop at boot monitor:  0

device 0 offset 0x0, size 0xc0000

bootdelay: ===

Booting image from Secondary

NAND read: device 0 offset 0x4000000, size 0x2000000

4 ecc_errors after reading 5efa000:5efbc00

iproc_nand_read_page returned 2

NAND read from offset 4000000 failed -22

0 bytes read: ERROR

## Loading kernel from FIT Image at 70000200 ...

Bad FIT kernel image format!

ERROR: can't get kernel image!

could not boot from secondary, no valid image; trying to boot from primary

device 0 offset 0x0, size 0xc0000

BOOTING image from Primary

NAND read: device 0 offset 0x0, size 0x2000000

8 ecc_errors after reading 1b48000:1b49c00

iproc_nand_read_page returned 2

NAND read from offset 0 failed -22

0 bytes read: ERROR

## Loading kernel from FIT Image at 70000200 ...

Bad FIT kernel image format!

ERROR: can't get kernel image!

• Unable to get kernel image from either partition.

Attempted software recovery (made, and confirmed, recommended IP changes; pinged TFTP).

printenv

baudrate=9600

ipaddr=192.168.0.2

serverip=192.168.0.2

netmask=255.255.255.0

gatewayip=192.168.0.2

uboot=mnz10115.bin

image_name=sps08095kufi.bin

ver=10.1.15T225 (Jan 30 2019 - 23:08:47 -0800)

ICX7150-Boot>ping 192.168.0.2

bcm_xgs_gmac-0 Waiting for PHY auto negotiation to complete......... TIMEOUT !

Auto-neg error, defaulting to 10BT/HD

Change GMAC speed to 10MB

Using bcm_xgs_gmac-0 device

ARP Retry count exceeded; starting again

ping failed; host 192.168.0.2 is not alive

• Failed ping.
• Verified all firewalls were disabled. Ping failed again.
• Swapped out PC/console. Repeated steps. Ping failed again.

I attempted Software Restore/Upgrade from USB. Final steps require “User EXEC mode” for Mount and copy commands.

• “ena” command is not recognized in Boot mode.

I tried 3 PCs/Laptops, two types of connectors, confirming IP addresses, and disabling all firewalls and I cannot get a successful ping.

All suggested solutions seem to require a successful TFTP connection or access to User EXEC mode. Please help.