Ruckus ICX 7150-C12P not powering up

[AirmanRowe]

AirmanRowe
AirmanRowe to Community Manager Imran_ruckus
‎10-07-2025 06:28 AM
Ruckus ICX 7150-C12P
Hello!

My Ruckus ICX 7150-C12P is not working. I have tried plugging it into another wall and also another outlet that i knew worked but still nothing. I have attached a video of me plugging it into an outlet that works. Also holding down the reset button for 20 seconds, plugging in and once the lights flash letting go. I did this a few times and still nothing. Can i get a replacement please?



https://youtu.be/GOUZA5JRWVc?si=1iQf-WxPvUM94QNZ

[pinky_ruckus]

Hello @AirmanRowe ,

Thank you for the response.

We have created a replacement for the defective device and shared the details in the Private chat.

Please check your private chat for more details.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community.