This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

 

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
RUCKUS Self Help |   ASK the Pack
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Ruckus ICX 7150-C12P and Access Point Disconnecting Every 10 Minutes

Go to solution
spandsandu
New Contributor II

‎07-28-2026 07:55 PM

Tried multiple restarts. Ruckus ICX 7150-C12P and Access Point Disconnecting Every 10 Minutes
0 Kudos
Reply
2 ACCEPTED SOLUTIONS

Go to solution
MariaC862
Moderator
Moderator
In response to spandsandu

‎08-04-2026 06:22 AM

Understood, please try this step:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-71...

Let me know how it goes and if you have any questions.

 

 

Maria Cordoba
Sr. TSE | RICXI | RCNI

View solution in original post

0 Kudos
Reply

Go to solution
spandsandu
New Contributor II
In response to Imran_ruckus

‎08-05-2026 02:35 PM

I have tried steps shared to upgrade the firmware. After that it being 12 hours, I don’t see any connection drop. Thanks for assisting to resolve the issue.

View solution in original post

0 Kudos
Reply
10 REPLIES 10

Go to solution
MariaC862
Moderator
Moderator
In response to spandsandu

‎08-03-2026 12:54 PM

Thank you for the update, that confirms the switch is in fact on switch image.

Do you still see any connectivity/performance issues?

Maria Cordoba
Sr. TSE | RICXI | RCNI
0 Kudos
Reply

Go to solution
spandsandu
New Contributor II
In response to MariaC862

‎08-03-2026 07:38 PM

Yes. Same issue.
0 Kudos
Reply

Go to solution
MariaC862
Moderator
Moderator
In response to spandsandu

‎08-04-2026 06:22 AM

Understood, please try this step:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-71...

Let me know how it goes and if you have any questions.

 

 

Maria Cordoba
Sr. TSE | RICXI | RCNI
0 Kudos
Reply

Go to solution
Imran_ruckus
Community Manager
Community Manager
In response to spandsandu

‎08-05-2026 01:43 PM

Hi @spandsandu 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

0 Kudos
Reply

Go to solution
spandsandu
New Contributor II
In response to Imran_ruckus

‎08-05-2026 02:35 PM

I have tried steps shared to upgrade the firmware. After that it being 12 hours, I don’t see any connection drop. Thanks for assisting to resolve the issue.
0 Kudos
Reply
Labels
Copyright © 2026 Khoros, LLC