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Ruckus ICX 7150-C12P / R510 AP not working

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js
New Contributor

‎04-13-2023 08:18 AM

I have a Ruckus ICX 7150-C12P / R510 AP that is not working. Specifically, the R510 AP has no lights. This started after a power outage last night. I've tried restarting everything, but has not worked. The Ruckus ICX 7150 has a green System and Power light. I can see the ehternet from my wifi-router to it is green as well. 

I went into the wifi-router, and saw the Ruckus ICX 7150 connected and tried to connect to it directly, but my login/password apparently didn't work. I tried all the combinations listed here as well:
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...

I greatly appreciate any help someone can provide.

 

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Imran_ruckus
Moderator
Moderator
In response to js

‎04-13-2023 10:13 AM - edited ‎04-13-2023 10:18 AM

Hi @js 

Thank you for the detailed information you shared,

As I can see from the information you shared, the PoE is in the disabled state on all the ports of the Switch (Please refer to the below screenshot). By which the Access Points are unable to get the power.

To enable the PoE on the Switch, please perform the below commands from the CLI:

Switch>enable
No password has been assigned yet...
Switch#configure terminal
Switch(config)#interface ethernet 1/1/1 to 1/1/12
Switch(config-mif-1/1/1-1/1/12)#inline power

Also attaching a Screenshot as a reference:

Once you perform the above process all ports should be On, and APs should get the power.

Also, I would like to suggest upgrading your Switch to the latest stable version, as your current Switch is on the old version which is SPS08061a. Please let me know once you are done with the above process, to assist you with the upgrading of the Switch.

Please let me know if you have any queries in this regard.

NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS

Thank you again for your patience. 

 

Best regards,

Imran Sanadi

Lennar Home Community.

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Imran_ruckus
Moderator
Moderator
In response to JoeC

‎03-07-2024 10:52 AM

Hi @JoeC 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

As this case was raised by @js which is old and now closed.

I can see there is another post raised by you on the Lennar forum (please refer to the below link). Please follow the same post thread, I will assist you with the same.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/R510-APs-all-dead-no-lights-...

Thank you again for understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

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