09-10-2025 09:50 AM
Hi All - I had a great Ruckus network. Then I wanted to do some tweaking of the settings using an AI chat bot. Ultimately, I got let down the path of having to reset the entire system. I got the system online, but it doesn't work now. connections are picking up and dropping off. When I do connect is very slow. Is there some Lennar settings that I should perform to help it get back to normal? Currenting using the ATT box to transmit because the Ruckus system doesnt work. I am running two AP, one on each floor, and I get a greenlight and then an amber light and then switches back-and-forth. Consequently, I have a back up file that I can't use because of updated the software since then. Would you be able to extract the settings from the backup file? Thanks!
09-10-2025 12:54 PM
The current information on the ATT Router:
Device IPv4 Address 192.168.1.254
DHCPv4 Netmask 255.255.255.0
DHCP Server On
DHCPv4 Start Address 192.168.1.64
DHCPv4 End Address 192.168.1.253
DHCP Leases Available 175
DHCP Leases Allocated 15
DHCP Primary Pool Private
Within Ruckus unleashed:
Ethernet Port 1
IP 192.168.1.243
Gateway 192.168.1.254
DNS 1.1.1.1, 1.0.0.1
Internet Connected
Master AP
Device IP Settings
IP Address 192.168.1.243
Netmask 255.255.255.0
Gateway 192.168.1.254
Primary DNS Server 1.1.1.1
Slave AP
IP Address 192.168.1.252
Netmask 255.255.255.0
Gateway 192.168.1.254
Primary DNS Server 1.1.1.1
09-12-2025 07:17 AM
Hello @Wloging
Greetings!
This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.
I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.
Please feel free to contact if you have any further concerns regarding the same.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
09-15-2025 07:02 AM
Hello @Wloging ,
Greetings!
This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.
I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.
Please feel free to contact if you have any further concerns regarding the same.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
09-18-2025 06:33 AM
Hi @Wloging ,
Greetings!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community
09-10-2025 01:24 PM
Hello @Wloging ,
Thank you for the response.
Could you please share the requested information shared in the previous post to check the configurations on the Switch?
To check this, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P
I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.
How to find the IP Address of the RUCKUS Devices (Switch and APs) using IP Scanner free applications:
Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”
If you can access the Command line should look like this:
ICX7150-C12 Router> OR
ICX7150-C12 Switch>
Once you login to CLI, please enter the below commands and share the output.
Note: Hit Enter to accept each command
enable
show version
show flash
show inline power
show inline power detail
show interface brief
Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.
Thank you again. We appreciate your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
