Ruckus ICX 7150-C12P: No Power + R510 Extenders (x2)

[p10maggs]

Good morning,

We are receiving no power to our Ruckus switch or the extenders. We have tried plugging it in to alternative outlets (although the original outlet it was plugged into is generating power) and troubleshooting found on these forums, but we are still not seeing any active lights or power running through the switch or the two extenders.

How can we remediate this issue? Thanks.

Patrick.

[Imran_ruckus]

Hi @p10maggs 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

I hope this message finds you well.

I noticed that you have posted a related query on the Lennar forum. For continuity and to ensure you receive the most accurate assistance, please follow the existing thread. Our engineer, Pinky, will be available to support you there.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-ICX-7150-C12P-R510-Ex...

Thank you for your understanding and cooperation.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community