Ruckus ICX 7150-C12P Died

[allisonw316]

Need immediate assistance. Our Ruckus as stopped working. There are no lights on the panel.

[Imran_ruckus]

Hi @allisonw316 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @allisonw316 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @allisonw316 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[allisonw316]

Hi Imran, 

Sorry - I travel for work so I am not home every day to work on this. I will be back tonight and will give this a try.

Allie

[Imran_ruckus]

Hi @allisonw316 

Greetings, and thank you for the update.

Please keep us informed so we can continue assisting you and work toward resolving this issue as quickly as possible.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support