Ruckus APs dropping WiFi Connection

[pushpa_hegde]

My ruckus wifi keeps dropping connections randomly. Sometimes it lasts hours and sometimes a few minutes. As with the other posts, it started randomly last week or so. The outside internet is good as my computer switches to the wireless router that feeds the switch has good internet. 

What I have seen is when we lost the internet, the green stat light on the switch disappears and instead an amber light flashes. Then it goes through the power cycle, turns on to a solid green stat light and all the APs reboot themselves. A 5-10 minute process all together. 

I have had no changes to the setup in the last 3 years we have owned the home. 

Was a firmware pushed out to the switch that is causing the spate of issues?

[Jayavidhya]

Hi @pushpa_hegde 

Thanks for your response.

Please try to upgrade the switch to latest version 8095g as your switch is running older version 8080d.

Please follow the below upgrade path 08080d>>8080f>>8095g.

Here I attach the guides on how to perform the upgrade on the switch.

1.Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

2. Upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

3. Upgrade a switch via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community