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Ruckus AP is not powering on and not connected to Home Internet

rajaprathap
Visitor

My ISP has changed my router and modem and my wifi password is changed.After that Ruckus AP is not connected to my home wifi which needs to be resolved as the earliest.Pls support

1 REPLY 1

pinky_ruckus
Moderator
Moderator

Hello @rajaprathap ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you have received a new modem and router from your Internet service provider and facing issues connecting to the RUCKUS network.

For guidance on setting up your system, please refer to the RUCKUS Lennar Knowledge Base self-help article linked below. The article includes detailed instructions for the setup process.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Lennar-Home-devices-C...

Please let us know if you have any queries in this regard.

Should you require further assistance or have any questions, please do not hesitate to reach out.

Thank you once again for your patience and understanding.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community