Ruckus 510 lights for 2.4 and 5 GHz bands do not illuminate. Poe cable properly connected

[Kb555]

The lights for the 2.4 and 5 GHz bands on my ruckus 510 are not illuminated. The power light and the CTL light are green. We recently lost power and the ruckus 510 has not operated properly since. How do I correct this issue?

[Imran_ruckus]

Hi @Kb555 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Kb555 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Kb555]

Hello Imran,

I thought I sent a reply a couple days ago. I had a death in the family and I am out of town. I should be back later next week and I will execute the steps and provides you with the results. Thank you so much for your help! 

Kym

[Imran_ruckus]

Hi @Kb555 

Greetings!

Thank you for your response and the update.

Please feel free to reach out if you require any assistance. I am happy to help.

Thank you once again.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Kb555 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community