The rucks device suddenly stops working and all the access points are also turned off. I followed up on other messages, and try to solve it but had no luck, even Advanced IP Scanner is not able to find it on the network, I also tried to reset it but still nothing, it does not come on the network.
Thank you for the detailed information you shared,
As I can see from the information you shared, the PoE is in the disabled state on all the ports of the Switch (Please refer to the below screenshot). By which the Access Points are unable to get the power.
To enable the PoE on the Switch, please perform the below commands from the CLI:
Switch>enable No password has been assigned yet... Switch#configure terminal Switch(config)#interface ethernet 1/1/1 to 1/1/12 Switch(config-mif-1/1/1-1/1/12)#inline power
Also attaching a Screenshot as a reference:
Once you perform the above process all ports should be On, and APs should get the power.
Also, I would like to suggest upgrading your Switch to the latest stable version, as your current Switch is on the old version which is SPS08060. Please let me know once you are done with the above process, to assist you with the upgrading of the Switch.
Please let me know if you have any queries in this regard.
NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS
Thank you again for your patience and understanding.
SSH connection is not established, the connection is refused. Is there any other quick way I can share my screen, same problem occurred a few months back, and another support guy was able to work with me live. It is very time consuming, and I am not able to do any my office work. Please help me with easy ways.