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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Ricky's staying connected

Saustgen
New Contributor

‎08-09-2023 11:47 AM

Need help getting ruckus staying connected after power outages. Have unplugged and plugged back in twice.

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37 REPLIES 37

Saustgen
New Contributor
In response to Imran_ruckus

‎08-15-2023 09:29 AM

I cannot just "arrange" for a different laptop. Again, not convenient nor practical. 

who would you recommend? 

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Imran_ruckus
Community Manager
Community Manager
In response to Saustgen

‎08-15-2023 04:57 PM

Hi @Saustgen 

Thank you for the response.

Apologies, we do not have any recommendations for the Technicians.

And please note, this Lennar forum is on best effort support basis, assisting Lennar Home users with troubleshooting steps only.

Thank you again for your patience and understanding. 

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

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Saustgen
New Contributor
In response to Imran_ruckus

‎08-16-2023 05:47 AM

Poor assistance for those who do not have the tools or knowledge needed for even troubleshooting. I am getting rid of my Ruckus products as they serve not purpose for what I need 

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