RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
08-16-2023 01:45 PM
I am simply trying to retrieve my current password to update but nobody can assist me! Thanks.
08-16-2023 01:58 PM
Hi @KLAO286
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
Hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I could understand that you are trying to reset the password to update the RUCKUS device.
To assist you better, could you please let me know what are you trying to update and reset the password for? RUCKUS ICX-7150-C12P Switch, RUCKUS Unleashed system or Wi-Fi password reset from Unleashed.
Please confirm and let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
