Request for RMA

[AmandaO]

• I am requesting a RMA to return my Ruckus ICX-7150. What are the steps to do this? I have had issues with it for about 6 months now and am done and don’t have the expertise to do what you are asking us to do.  I have been in my house for two years now and have had nothing but issues with your product.  Please post in the next thread a RMA # and an address where I can send this ICX7150 to be replaced. I have seen this done in other posts and am requesting the same process. 

[Jayavidhya]

Hi @AmandaO

Please give the detailed description of the issue.

Also we cannot replace the chassis until you confirm that the hardware is damaged. Please let us know.

Best regards,

Jayavidhya

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