Refresh R310 AP

[Mandy243]

I just purchased a home with 4 AP and trying to a factory restore.   I unplugged 3 of the AP, then the 1 AP that is still plugged in, I pushed the reset button.  However for my next step of connecting to the WiFi to configure me xxxxxx doesn’t show up in my WiFi selections 

what can I do?   I don’t have the previous owners log in Info or password. 

[Imran_ruckus]

Hi @Mandy243 
Greetings!!!

Thank you for contacting RUCKUS Community forums.

Could you please let me know if this is a Lennar Home setup?

Please confirm.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.