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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Reconnecting after new Wi-Fi

Mpetes910
New Contributor

‎10-04-2023 02:45 PM

Hi!
I have no idea if I’m connected bc the app doesn’t let me log in because i can not connect to ruckus network which does not appear. The smart home devices are all connected to the ruckus router and are not working due to this issues. Please help. 

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Imran_ruckus
Community Manager
Community Manager
In response to Mpetes910

‎10-19-2023 09:20 AM

Hi @Mpetes910 

Greetings!!!

Thank you for the response and the update.

You can try to download the IP scan application on your smartphone and try to access it. Please refer to the guide I shared in my previous post for more information.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

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