Unleashed App not working - iPhone and Browser

[seanvanlandingh]

Has this issue been resolved yet?  I an unleashed network with 4 R310 devices.  I am not able to access the network remotely anymore through the mobile app.

[Imran_ruckus]

Hello @seanvanlandingh 

Greetings!!!

I hope this message finds you well.

Thank you for your prompt response and the update provided.

Could you kindly uninstall the current version of the Unleashed application from your iOS smartphone and install the latest available version? After doing so, please attempt to log in again.

If you have already completed this step, could you please share the version number of the Unleashed mobile application currently installed on your smartphone?

Please feel free to reach out if you have any questions or require further assistance regarding this matter.

Thank you once again for your patience and cooperation.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

[seanvanlandingh · Accepted solution]

I have uninstalled the app and reinstalled. It still does not work. 
The version of the iOS app is 12.145.2

[seanvanlandingh]

I logged in through Google and this fixed the problem. Thank you. 

[Imran_ruckus]

Hi @seanvanlandingh 

Greetings!!!

Thank you for your response.

I'm pleased to hear that the issue has been resolved. 

We appreciate your patience and cooperation throughout this process.

Thank you once again for reaching out to RUCKUS Lennar Home Community. Please don't hesitate to contact us if you have any further questions or require assistance in the future.

Have a great day ahead!!!

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community