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09-16-2024 11:21 AM
Hi Imran,
I am running into the same issues as Oregondak.
My Ruckus ICX 7159-C12P is dead. I tried plugging into multiple different outlets with confirmed power and the ICX flashes amber for a split second and back off a few times with the same results so it looks like something is wrong internally. Is there any warranty on the unit or can it be repaired or replaced for free? I also have a Lennar home I purchased from a previous owner. Home was built I believe 2018 as well. If it is out of warranty, what is the repair or replace cost?
I also tried to reset, but since it doesn't power up, it does nothing. Please let me know what to do next and how this can be resolved.
